The term " Susie's Sheepskin Boots" or "us" or "we" refers to the owner of the website whose registered office is: Wild and Woolly WorkshopSpring GardensNarberthPembrokeshireSA67 7BT .
You can return goods within 14 days of purchase. All returns must be in 100% new condition, unworn. Be careful to ensure that you only try boots and slippers on a carpet or rug. Please ensure returned items are packaged safely as we cannot accept damaged returns. Goods returned by you are your responsibility so please obtain proof of postage.
To cancel an order please contact us immediately. If the size is wrong we can exhange them but are unable to pay the postage cost if you have incorrectly specified the size.
Items we have in stock will be sent off to you within 5 working days. If we need to make your order from scratch, please give us a maximum of 28 days. If we are unable to make your product in your chosen colours we will contact you to discuss alternative ideas. In the unlikely event of you not finding a colour scheme to make you happy, we will return your payment.
Within the UK our postal charges are £4.50. For delivery to Eire and Europe £3.50 will be added to the standard postal charge.
Our sheepskin boots come in standard shoe sizes and are a really snug fit. If you are unsure as to what size to order, measure your foot from the back of the heel to the tip of the toe and let us know the details.
For any European visitors, a sizing conversion chart can be seen below.